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FAQs

Frequently Asked Questions
Statewide Texas

Have questions about our towing, recovery, rescue, or roadside assistance services in Texas? Find answers to some common inquiries below. If your question isn’t listed here, please don’t hesitate to call us directly!

Statewide Texas is based in Austin, but we proudly serve the entire State of Texas. Our roadside assistance services are primarily focused on the Austin and Central Texas region, while our towing, recovery, rescue, and transport services are available statewide. Please call to confirm service availability for your specific location, especially for immediate needs outside Central Texas.

Yes! We operate 24 hours a day, 7 days a week, 365 days a year, including holidays. Vehicle trouble doesn’t stick to a schedule, and neither do we.

We are equipped to handle a wide range of vehicles, including:

  • Motorcycles
  • Cars, SUVs, Vans, Light Trucks (Light Duty)
  • Box Trucks, Small Buses, RVs (Medium Duty)
  • Semi-Trucks, Tractor-Trailers, Buses, Heavy Equipment (Heavy Duty)

We provide comprehensive vehicle assistance, including Towing (local & long distance), Vehicle Recovery, specialized Rescue operations, Roadside Assistance (jump starts, tire changes, lockouts, fuel delivery), and Vehicle/Equipment Transport.

Service costs vary depending on factors like the type of service needed, the size/type of your vehicle, the distance involved, the time required, and the complexity of the situation (especially for recovery/rescue). We offer competitive and transparent pricing. Please call us with details about your situation for a quote.

To ensure the fastest and most effective service, please try to provide:

  • Your precise location (address, highway marker, cross-streets, GPS coordinates).
  • Vehicle details (make, model, year, color).
  • A description of the problem (e.g., won’t start, accident, stuck off-road, flat tire).
  • Towing destination (if applicable).
  • A reliable callback number.

We prioritize fast response times, especially in the Austin/Central Texas area. Estimated Time of Arrival (ETA) depends on your location, current traffic/weather conditions, and demand. Our dispatcher will provide you with an ETA when you call.

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